DSWD simplifies guidelines for faster disbursement of cash assistance to people in crisis – Manila Bulletin


The Department of Social Welfare and Development (DSWD) has released updated Assistance to People in Crisis (AICS) Implementation Guidelines which will expedite the release of assistance to families and individuals in crisis. difficult requiring immediate support.

This was after DSWD Secretary Erwin T. Tulfo led the improvement and simplification of guidelines for the agency’s frontline programs, like AICS.

“As part of its commitment to making the process convenient for customers, DSWD, through its Crisis Response Division, has reviewed and revised existing guidelines to ensure faster and more efficient delivery of assistance under the AICS, thereby increasing the number of beneficiaries served,” DSWD said in a statement on Wednesday, August 3.

Under Instruction Circular (MC) No. 15, DSWD has streamlined the implementation procedure, simplified the admission and eligibility forms and document requirements and extended its validity, and adjusted the application rates. assistance and its corresponding approval authorities at the central office and in the field and satellite. Desks.

Based on the revised guidelines, DSWD said that the client will now only need to follow three steps to receive all services and interventions under the AICS program.

The three steps are:

* Selection procedure. The customer must present the documentary requirements and must be cross-checked in the database.

*Interview. The social worker will interview the beneficiary and assess the documents presented.

The type of help will also be determined by the social worker based on the actual needs of the client.

* Help release. All clients who have been assessed as qualified and approved will proceed to Stage 3 for the release of the assistance they require.

The DSWD noted that the release of financial aid below 10,000 pula can be granted within a day, while above the said amount can be released within three to five days, subject to further senior management approval.

In addition, assistance over 10,000 pesos, especially medical and funeral, can be released through a letter of guarantee, unless other modes are necessary, which can be justified by the worker. social.

The circular memorandum also provides a general rule that the beneficiary or authorized representative should submit only a copy of their current and valid identity document or other identification documents, as well as the necessary documents specific to the type assistance he seeks. and the required General Admission Sheet (GIS) and Certificate of Eligibility (CE), both of which are issued by DSWD.

The DSWD clarified that victims of fires, typhoons, abuse or other calamities, and indigenous peoples, who may not have valid ID available, are exempt from this rule.

However, he noted that they are still required to present a barangay certificate or justification from the DSWD Social Services Officer regarding the absence of their ID.

She has also advised her clients that anyone acting as an authorized representative of the beneficiary must also present a duly signed letter of authorization.

In addition to the identification documents, DSWD pointed out that a hard or electronic copy of the GIS and CE is required when requesting assistance under the AICS program, with the exception of material assistance, because these documents will record basic client information and prove that a person is eligible for assistance.

With this initiative, DSWD hopes that the queues in front of its offices will be shortened and that customers, especially the poor and marginalized, will receive assistance in the easiest and fastest way possible.



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